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Can police give a ticket based on a phone call with zero evidence?

Ontario · Canada
Police can receive a complaint by phone, and that phone call can start an investigation, but a ticket should not be issued simply because someone called and complained. A ticket has to be based on evidence. That evidence can come in different forms. A police officer’s own observations are evidence. Video can be evidence. Photographs can be evidence. A statement from a witness can also be evidence, especially if that witness is willing to attend court and testify about what they saw. So the real issue is not whether the information came in by phone. The real issue is whether there is evidence to support the allegation. For example, if someone calls police and says, “That driver ran a stop sign,” but there is no video, no officer saw it, the caller is not willing to identify themselves or testify, and there is nothing else to support the allegation, that is not a strong basis for a ticket. Police generally are not going to issue a charge based only on an unsupported complaint. On the other hand, if a caller witnessed the offence, can identify the vehicle or driver, provides a clear statement, and is prepared to come to court if necessary, that witness evidence may be enough in some cases. It may not be as simple or as strong as an officer seeing the offence firsthand, or clear video showing what happened, but witness evidence is still evidence. Video is often very helpful because it can show the court exactly what happened, but it is not the only kind of evidence. Many cases are proven through the observations and testimony of people, including police officers and civilian witnesses. The practical answer is this: a phone call can trigger an investigation, but the ticket still needs evidence behind it. If there is truly “zero evidence,” then there is no meaningful case to put before the court. But if the phone call leads to a witness statement, video, an admission, or other supporting information, then police may have grounds to proceed.

From an audience submission.

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